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I've lost conductivity to my KASA smart switches.
When I researched cause it became evident that the smart switches will only connect to a 2.4ghz network.
My Netgear Nighthawk C7800 sends both the 2.4 and the 5 ghz signal so the switches are unable to connect to the network (incompatible).
Question is- Is there a way to temporarily turn off the 5g network signal until I get switches connected?
Has anyone else encountered this issue? It seems to be a common issue when I trouble shoot smart switches.
Zumie73 said: C7800 sends both the 2.4 and the 5 ghz signal
They should be separate SSIDs. According to my research, the C7800 doesn't have band steering. Are you using stock firmware? Or did you mean something different?
Good research on band-steering...now we can return to square-1.
What specifically is losing connectivity? Are there 3 devices in this process: switch, router and, for example, cellphone?
I have two smart switches and a smart plug. Note, I also have Arlo cameras and door bell and they are all ran through the same router and have no issues. It seems to be a Kasa issue. I was trying to rule out internet but the switches were all on this router and just lost signal.