Forum Discussion

doblevlemus's avatar
doblevlemus
New Contributor III
3 years ago

Cox internet problems with League of legends LAN Server

so about a month and half ago I I wasnt able to play league of legends LAN server due to a "no connection error" I thought it was a glitch because of league of legends it wasnt until i contacted riot games and they made me do a lot of test and send it to them and they concluded that Cox Servers had problems connecting to their LATAM server and that cox should investigate it whenever I use a VPN the game works just fine as soon as I turn off the VPN the game starts reloading as if I didnt have internet does and no Cox is not going to help if you guys send a "signal" to my router leave that script aside from this problem theyve sent signals to try to fix it nothing happens 

video : 

1 Reply

Sort By
Replies have been turned off for this discussion
  • CrystalS's avatar
    CrystalS
    Former Moderator
    3 years ago
    Hello @Doblevlemus,

    I am so very sorry to learn of your Internet troubles and I'd like to help. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Please ask for the specialist that you speak with to create a ticket for you so that we can have this looked at.

    Crystal S.
    Cox Support Forum Moderator