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Cox panoramic wifi modem/router noise

I've exchanged my Panoramic system a couple times now, and the noise in each system is unbearable. I can hear it across the house and have to unplug it at night if it's anywhere near the bedroom.

Is it possible to buy my own modem and replace this one entirely? Suggestions on a reliable compatible router and modem? (Or whatever I need to get the existing unit out of my house)?

Parents

0 BenS1 over 1 year ago

Hi @44horses

I know how frustrating it is to have a modem that makes too much noise. If you don't mind me asking, which model of Panoramic modem do you have? Also, you can always use your own equipment if you so choose. Below is the list of compatible modems with our service.
www.cox.com/.../cox-certified-cable-modems.html

Ben S.
Cox Support Forums Moderator

www.cox.com/.../cox-certified-cable-modems.html
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0 44horses over 1 year ago in reply to BenS1

I have the Technicolor CGM4141. Do all of the units make a lot of noise?
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0 BenS1 over 1 year ago in reply to 44horses

@44horses

As you may know, different people have different levels of tolerance for sight/sound. I would suggest getting it swapped out for the newest Panoramic Wifi model, the Technicolor CGM4331. You can try that one to see if the sound fits your personal comfort level.

Ben S.
Cox Support Forums Moderator
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Children

0 Bruce over 1 year ago in reply to BenS1

What's in a Panoramic to make any noise...a fan? Isn't its power supply on the cable (wall wart)? Is the Panoramic full of vacuum tubes and pumps?
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