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Today my internet was turning on and off randomly and The lady i spoke to today said it was due to a dmca back in June. I haven't a clue what she was talking about. i changed my password and am on a different pc from that time. I changed my wifi password in case someone hacked into my network
In looking up how to resolve it I went to Copyright | Cox Communications but it gives little info on how to resolve it. Im curious how exactly do you resolve it on your account as i see no button, scanner or anything like that.
Doesn't the DMCA include the offending file?
It kinda doesn't make sense. A violation in June and 5 months later, Cox starts flickering Internet service?
Now that I think about it, your right. However if the DMCA was for malware or something else that could temporary fixed, maybe they think it's related. Did OP get a DCMA email in June?
I've read a few of these phantom violations. The process seems broken. A DMCA notification should be a letter such as a Cease & Desist.
Well if the problem isn't the DMCA, the question is what IS causing the problem. I would start with Malwarebytes and then do a tracert to google (through CMD) to look for latency or packet loss. If they see either, what model modem and router do they have? If OP meant
Kevfactor said:my internet was turning on and off randomly
that the modem itself(lights) were turning off/on, then please describe the light process.
and June was correct. the guy i called at around july to stay on my old plan said he fixed the copyright too. idk, I just rebooted my modem and it fixed the issue. i'll just go with that as who knows how to fix it past that.