Forum Discussion

ZZZZZZZZZ's avatar
ZZZZZZZZZ
New Contributor II
3 years ago

Webmail filters

Can anyone explain what the webmail filter "Reject with reason" does. Rejected to where? What reason? Is there a list somewhere that explicitly explains any or preferably all of them?

4 Replies

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  • DavidA2's avatar
    DavidA2
    Former Moderator
    Hi ZZZZZZZZZZZ,

    I am sorry to hear that you are having trouble. That message doesn't ring a bell with me. Would you be able to send a screenshot of what you are seeing? Also, you may want to refer to this link for information on our email settings. www.cox.com/.../cox-email-settings.html .

    David
    Cox Support Forum Moderator
    • ZZZZZZZZZ's avatar
      ZZZZZZZZZ
      New Contributor II

      No problems, but I should have said - "filter actions" as listed below.

      File into
      Copy into
      Redirect to
      Mark mail as
      Set color flag
      Discard
      Reject with reason
      Keep
      Add IMAP keyword
      Remove IMAP keyword

      • BenS1's avatar
        BenS1
        Former Moderator
        @ZZZZZZZZZ

        Thanks for the clarification. "Reject with reason" is an action you can assign to a filter. It lets you generate a "bounce" message to a particular sender that you don't want emails from. You can type a message that you want to appear in the "bounce" message in the empty box or you can leave it blank to send a generic bounce message. Hope this helps.

        Ben S.
        Cox Support Forums Moderator