Read the forum guidelines
I've noticed in the last 5 months or so Cox throttles their internet at certain hours. Unfortunately like most they are the only "reliable" Internet service in the area. As of today while paying $105 for gigablast I'm only getting about 250 download and 0 upload. Instead of paying the $75 dollars for a truck to show up, I opted into $5 extra a month for "protection." I'm hoping they read these threads and hope someone in the company has a soul and fixes the problem. Probably not they are getting there money and laughing. Normally when these problems arise I contact support and tell them they are throttling me. It magically fixes its self, and assure me they do not throttle. Yeah bs. Probably not much help but a rant... So when this Tech shows up tomorrow to fix THEIR problem I'm paying them to fix we will see. As I speak my internet is better. Of course until tonight. COX READ THIS!
Just curious - are you in Metairie, LA? I have been having similar issues since service was restored after Hurricane Ida. Upload speeds periodically drop to nearly 0. I have checked the modem, and the levels (upstream and downstream) as well as the SNR always look good.
No I'm in Virginia. But now going on day 5 at this point. Working with a "Tech" who is going to have me jump through the same hoops I've done 100 time. I'm sorry for the frustration. I'm thinking I'm being throttled to support other people maybe bad traffic.