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Can anyone throw me a bone ? Im not sure what to reference as far as levels go for my modem. Uploaded an image Modem power levels. i took this screen shot during a brief "outage" in Las Vegas nevada, earlier today. I did the smart help and as always "cant fidn anything wrong with your equipment.... reset your modem" anyways any help is appreciated.
Definitely still problems. Too many downstream errors and one upstream channel not locked. I recommend you send an e-mail to Cox as they suggested and schedule a tech if necessary.
ive emailed them already, any reference material i can use so i can start to learn what to look for ? anything helps.
jays said:any reference material i can use so i can start to learn what to look for
Here is a link that may help. Goes over basic signal levels.