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Karen_Newhouse's avatar
Karen_Newhouse
New Contributor
4 years ago

URC 8820 remote control does not support Denon receiver AVR-X1600H

This is a 2019 model Denon.  I cannot get it to turn off and on with the Cox remote control.  It's the 3rd receiver we've had.  Both of the others worked fine with the Cox remote control.  

7 Replies

  • Bruce's avatar
    Bruce
    Honored Contributor III

    Were the 3 receivers the same makes/models?  What's the model number of your current remote?  What codes have you tried already?

  • Bruce's avatar
    Bruce
    Honored Contributor III

    My bad...OP did provide the remote.

    I found a few codes...

    Denon
    1360
    1460
    2134
    2279
    2516
    2706
    2820
    2857
    3347
    3380

    • Karen_Newhouse's avatar
      Karen_Newhouse
      New Contributor

      2134 is the correct number, but the receiver switches to tuner mode when powered on.

      • Bruce's avatar
        Bruce
        Honored Contributor III

        To be honest, I'm unsure which "receiver" is new:  the cable-box or the Denon.

        If the Denon is new, this would be an initial setup and we can work through this.  If it's another cable-box, it's usually the authentication within the daisy-chain of HDMI cables causing an issue.

        Which receiver is the new device?