Forum Discussion

6 Replies

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @Livingword26

    Please try this link and log in with the primary user's ID and password, you should be able to view the past 18 months https://bit.ly/3adppB9.



    Jonathan J
    Cox Moderator

  • Bruce's avatar
    Bruce
    Honored Contributor III

    1.  Log into Cox.com
    2.  Click My Account in upper-right
    3.  Choose My Account from dropdown
    4.  Navigate to Billing Section
    5.  Click arrow icon (>) in header of Billing Section
    6.  Click View Statements
    7.  Navigate to Billing Period

  • Bruce's avatar
    Bruce
    Honored Contributor III

    I think curtb found your issue:  You have a month-to-month contract.  Although you can auto-pay and renew this contract, your account will only reflect the current contract...or month.

    I guess the best place for a history is documentation from whatever service you use to pay and renew your monthly contract.