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Recently my office is having everyone work for home a day or two out of the week to limit the number of people in the office because of COVID. I am having trouble accessing the database for the new ERP we are implementing. After adding my home IP address (it has not changed since they white listed it), I was told by their support to try the telnet command in command prompt to see if the port was blocked (It is not a part of the Cox blocked port list either). I am able to connect just fine when I am in the office (both with ethernet cable and on wifi), but when I go home it didn't work. So, after a little bit of research, I tried using port forwarding to gain access to the port, but it still has not worked. Does anyone have any ideas?
Things I've tried:
Thank you in advance!
What model modem and router do you have? Also, what port are you trying to forward? Do you have a VPN deployed?
I have the Cox Panoramic Wifi Modem. I need to connect to port 50135. We are moving from on-prem and the new ERP system we are implementing is cloud based. I was told that I should not be connected to the VPN when trying to get it to work since it is not connected to our internal servers, but, connected to VPN or not, it doesn't work.
chigirl97 said:I have the Cox Panoramic Wifi Modem
A lot of people have had problem with port forwarding and the Panoramic Wi-Fi modem. One thing I would suggest is disabling Wifi App Advanced Security. See link here for more info.
What were the results of your telnet?
Okay, I'll give that a try. Thank you!