This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

C7000v2 Firmware Version Needs Update - Packet Loss / Upload Speed inadequate - Las Vegas DMA

I noticed the Firmware for this modem is not up to date with COX.  Netgear's website shows the approved firmware for COX should be V1.02.12 - can someone look into this?

I'm unsure if firmware is the reason for my low upload speed since lately I been getting is 1-3 mbps (i pay for 30mbps upload).  Can someone help me with this?  Download is great but the upload speed is very unsatisfactory and needs to be fixed.  Below info may be useful to diagnose:

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 927000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Security Enabled BPI+
IP Provisioning Mode Honor MDD honorMdd(4)
 
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 Locked QAM256 25 927000000 Hz 4.9 dBmV 37.8 dB 0 0
2 Locked QAM256 2 789000000 Hz 5.3 dBmV 38.6 dB 0 0
3 Locked QAM256 3 795000000 Hz 5.2 dBmV 38.6 dB 0 0
4 Locked QAM256 4 801000000 Hz 4.9 dBmV 38.1 dB 0 0
5 Locked QAM256 45 429000000 Hz 5.1 dBmV 37.3 dB 0 0
6 Locked QAM256 6 813000000 Hz 4.6 dBmV 38.2 dB 0 0
7 Locked QAM256 7 819000000 Hz 4.6 dBmV 38.1 dB 0 0
8 Locked QAM256 8 825000000 Hz 4.9 dBmV 38.2 dB 0 0
9 Locked QAM256 1 783000000 Hz 5.2 dBmV 38.5 dB 0 0
10 Locked QAM256 33 357000000 Hz 4.7 dBmV 36.6 dB 0 0
11 Locked QAM256 34 363000000 Hz 4.8 dBmV 36.8 dB 0 0
12 Locked QAM256 35 369000000 Hz 4.8 dBmV 36.9 dB 0 0
13 Locked QAM256 36 375000000 Hz 4.8 dBmV 36.8 dB 0 0
14 Locked QAM256 37 381000000 Hz 4.9 dBmV 37.1 dB 0 0
15 Locked QAM256 38 387000000 Hz 4.9 dBmV 37.2 dB 0 0
16 Locked QAM256 39 393000000 Hz 5.1 dBmV 37.5 dB 0 0
17 Locked QAM256 40 399000000 Hz 5 dBmV 36.5 dB 0 0
18 Locked QAM256 41 405000000 Hz 5.2 dBmV 36.5 dB 0 0
19 Locked QAM256 42 411000000 Hz 5.1 dBmV 36.5 dB 0 0
20 Locked QAM256 43 417000000 Hz 4.9 dBmV 36.5 dB 0 0
21 Locked QAM256 44 423000000 Hz 5 dBmV 36.5 dB 0 0
22 Locked QAM256 46 435000000 Hz 4.9 dBmV 36.2 dB 0 0
23 Locked QAM256 47 441000000 Hz 4.9 dBmV 36.2 dB 0 0
24 Locked QAM256 48 447000000 Hz 4.9 dBmV 36.2 dB 0 0
 
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 1 5120 Ksym/sec 36300000 Hz 39 dBmV
2 Locked ATDMA 2 5120 Ksym/sec 29900000 Hz 39 dBmV
3 Locked ATDMA 3 5120 Ksym/sec 23500000 Hz 38.9 dBmV
4 Locked ATDMA 4 5120 Ksym/sec 16900000 Hz 37.4 dBmV
5 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
6 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
7 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
8 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
 
Extended Upstream Transmit Power
Enable Extended Upstream Transmit Power
 
Current System Time:Sat Oct 17 19:29:34 2020
System Up Time:00:24:55