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For over 2 months, I get safe email sent to my spam. Why? And what can I do to stop it? Below is a screen shot of the source.
Ok, my curiosity has gotten the best of me!
For the last couple or 3 months, all email from CD Notifications, except Messages, go in my Cox (internet provider) spam folder.
When I was on CFF, there was a fellow who taught us to use "Message Source" or "View Source". This shows the code to get a notification/message from point A to point B.
This is the last notification received in Cox spam. Notice in the last line is X-Spam-Optin:quarantine
Return-Path: <firstname.lastname@example.org>Delivered-To: 3@5432210Received: from imap-director-139.dovecot.iad.rs.oxcs.net ([10.12.5.139]) by imap-backend-179.dovecot.iad.rs.oxcs.net with LMTP id MMIfEeJ4al9rfQAAhaiikw (envelope-from <email@example.com>) for <3@5432210>; Tue, 22 Sep 2020 22:21:22 +0000Received: from mx.cox.rs.oxcs.net ([10.12.2.5]) by imap-director-139.dovecot.iad.rs.oxcs.net with LMTP id CKH1EOJ4al/sPQAADbfQuw (envelope-from <firstname.lastname@example.org>) for <email@example.com>; Tue, 22 Sep 2020 22:21:22 +0000Received: from cxr-ibgw-5006a.stratus.cloudmark.com (cox.imta.a.cloudfilter.net [184.108.40.206]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)) (No client certificate requested) by mx.cox.rs.oxcs.net (Postfix) with ESMTPS id 4Bwwkp1sXTz1Ljsp for <firstname.lastname@example.org>; Tue, 22 Sep 2020 22:21:22 +0000 (UTC)Received: from mail-wm1-f49.google.com ([220.127.116.11]) by cmsmtp with ESMTP id Kqefkepf1IL43Kqf3kaJT0; Tue, 22 Sep 2020 22:21:22 +0000X-Spam-Optin: quarantine
I have gone into Cox email to Create Filter Rule.
I wanted to Redirect to InBox, which says invalid.
Any ideas on why CD notifications ONLY have the X-Spam command? Like I say, it's been at least 2 months.
"unless all emails will come in with that subject." Yes, they do come in with that subject.
"You can remove the subject line rule by clicking on the trashcan to the right." Which trash can? By the word SPAM or (after opening email on Cox) the trash can by the word DELETE? Neither trash can has the words FILE or REDIRECT.
Below shows the dropdown after the word SPAM
Below is the dropdown after opening email showing the trash can after DELETE
"you can also select not spam at the top of the email. This sends us a report to help prevent the spams from going into spam in the future." Been doing that for 2 months. That feature doesn't work.
So, on to plan B.
Good afternoon. Well, I've "worked" both ways over the weekend; and, still coming in as Spam. Sooo, hmmmm, any different things to try? Jeanne
Will continue to give it a try.
Hi. It's been 9 days. Been doing what Lisa, Cox Support Forums Moderator, suggested. Still the same exact problem. Filters don't seem to be learning.
Yes, they have pics. The subject line is filled in. Is there a setting that the administrator of this forum who sends out these emails can set to change this problem?
Thank you for your answer. !) The emails in spam are from a forum which always has pictures. 2) Also, spam is marked for a local online newspaper - which has pictures.
So, my understanding is this: Any email with pictures will always be tossed into spam.
How sad. I guess it is what it is. Technology needing to be rewritten.
I am still going to keep this topic open. Maybe, between Cox Support and me, we could learn something new.