CoxWifi hotspot connection issue

Hello, 

I have the same issue with the same hotspot as described in this post:

https://forums.cox.com/forum_home/internet_forum/f/internet-forum/26177/coxwifi-hotspot-connection-issue/102424?focus=true

As described in the post, they previously solved the issue by resetting the modem at:

4001 BROADWAY RD, BLDG B 15, Phoenix, AZ 85040

Could you please reset it again?

Thank you!