Packet Loss and latency in Phoenix

Question

For the past couple of days, I've been experiencing packet loss and latency whenever I try to play any sort of online game. I've also experienced some difficulty in streaming via Netflix or YouTube, etc.
My current setup includes the following:
MODEM - Motorola Surfboard SB5120 (provided by Cox)
ROUTER - Netgear N300 Wireless Router WNR2000 v3

At most, I have 2 devices connected to it at any time, and have had little trouble with it over the years.

Upon testing via Traceroute and Pathping, I received the following results:
NETWORK DIAGNOSTIC TEST LOG----------------------------Path Ping (pathping.exe)Trace Route (tracert.exe)============================
** [ July 7, 2020 - 1:34 PM ] **
(Traceroute)
Tracing route to cox.net [45.60.45.167]over a maximum of 30 hops:
&nbsp; 1&nbsp;&nbsp;&nbsp;&nbsp; 1 ms&nbsp;&nbsp;&nbsp;&nbsp; 1 ms&nbsp;&nbsp;&nbsp;&nbsp; 1 ms&nbsp; 192.168.1.1&nbsp; 2&nbsp;&nbsp;&nbsp;&nbsp; 8 ms&nbsp;&nbsp;&nbsp; 13 ms&nbsp;&nbsp;&nbsp; 32 ms&nbsp; 10.112.56.1&nbsp; 3&nbsp;&nbsp;&nbsp; 10 ms&nbsp;&nbsp;&nbsp; 65 ms&nbsp;&nbsp;&nbsp; 31 ms&nbsp; 100.127.73.12&nbsp; 4&nbsp;&nbsp;&nbsp; 23 ms&nbsp;&nbsp;&nbsp;&nbsp; 9 ms&nbsp;&nbsp;&nbsp; 13 ms&nbsp; 100.120.100.0&nbsp; 5&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 29 ms&nbsp; lag-103.bear2.Phoenix1.Level3.net [4.14.52.225]
&nbsp; 6&nbsp;&nbsp;&nbsp; 20 ms&nbsp;&nbsp;&nbsp; 18 ms&nbsp;&nbsp;&nbsp; 20 ms&nbsp; 4.69.215.133&nbsp; 7&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 20 ms&nbsp;&nbsp;&nbsp; 20 ms&nbsp; 4.7.26.34&nbsp; 8&nbsp;&nbsp;&nbsp; 26 ms&nbsp;&nbsp;&nbsp; 59 ms&nbsp;&nbsp;&nbsp; 19 ms&nbsp; 45.60.45.167
Trace complete.----------------------------------------------------------------------------------------------------
** [ July 7, 2020 - 1:38 PM ] **
(Traceroute)
Tracing route to cox.net [45.60.45.167]over a maximum of 30 hops:
&nbsp; 1&nbsp;&nbsp;&nbsp;&nbsp; 1 ms&nbsp;&nbsp;&nbsp;&nbsp; 1 ms&nbsp;&nbsp;&nbsp;&nbsp; 3 ms&nbsp; 192.168.1.1&nbsp; 2&nbsp;&nbsp;&nbsp;&nbsp; 8 ms&nbsp;&nbsp;&nbsp;&nbsp; 8 ms&nbsp;&nbsp;&nbsp;&nbsp; 7 ms&nbsp; 10.112.56.1&nbsp; 3&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 15 ms&nbsp;&nbsp;&nbsp; 40 ms&nbsp; 100.127.73.12&nbsp; 4&nbsp;&nbsp;&nbsp;&nbsp; 7 ms&nbsp;&nbsp;&nbsp; 11 ms&nbsp;&nbsp;&nbsp; 10 ms&nbsp; 100.120.100.0&nbsp; 5&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 27 ms&nbsp;&nbsp;&nbsp; 25 ms&nbsp; lag-103.bear2.Phoenix1.Level3.net [4.14.52.225]
&nbsp; 6&nbsp;&nbsp;&nbsp; 21 ms&nbsp;&nbsp;&nbsp; 32 ms&nbsp;&nbsp;&nbsp; 34 ms&nbsp; 4.69.215.133&nbsp; 7&nbsp; 2053 ms&nbsp;&nbsp;&nbsp; 30 ms&nbsp;&nbsp;&nbsp; 30 ms&nbsp; 4.7.26.34&nbsp; 8&nbsp;&nbsp;&nbsp; 19 ms&nbsp;&nbsp;&nbsp; 29 ms&nbsp;&nbsp;&nbsp; 24 ms&nbsp; 45.60.45.167
Trace complete.----------------------------------------------------------------------------------------------------
** [ July 7, 2020 - 1:42 PM ] **
(Traceroute)
Tracing route to cox.net [45.60.106.167]over a maximum of 30 hops:
&nbsp; 1&nbsp;&nbsp;&nbsp;&nbsp; 1 ms&nbsp;&nbsp;&nbsp;&nbsp; 1 ms&nbsp;&nbsp;&nbsp;&nbsp; 5 ms&nbsp; 192.168.1.1&nbsp; 2&nbsp;&nbsp;&nbsp; 15 ms&nbsp;&nbsp;&nbsp; 10 ms&nbsp;&nbsp;&nbsp; 36 ms&nbsp; 10.112.56.1&nbsp; 3&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10 ms&nbsp;&nbsp;&nbsp;&nbsp; 8 ms&nbsp; 100.127.73.12&nbsp; 4&nbsp;&nbsp;&nbsp;&nbsp; 9 ms&nbsp;&nbsp;&nbsp;&nbsp; 9 ms&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; 100.120.100.0&nbsp; 5&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 11 ms&nbsp;&nbsp;&nbsp; 10 ms&nbsp; lag-103.bear2.Phoenix1.Level3.net [4.14.52.225]
&nbsp; 6&nbsp;&nbsp;&nbsp; 80 ms&nbsp;&nbsp;&nbsp; 67 ms&nbsp;&nbsp;&nbsp; 67 ms&nbsp; ae-1-9.bar1.Toronto1.Level3.net [4.69.151.109]&nbsp; 7&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 66 ms&nbsp;&nbsp;&nbsp; 89 ms&nbsp; 4.16.52.155&nbsp; 8&nbsp;&nbsp;&nbsp; 72 ms&nbsp;&nbsp;&nbsp; 70 ms&nbsp;&nbsp;&nbsp; 66 ms&nbsp; 45.60.106.167
Trace complete.----------------------------------------------------------------------------------------------------
** [ July 7, 2020 - 2:06 PM ] **
(Traceroute)
Tracing route to cox.net [45.60.106.167]over a maximum of 30 hops:
&nbsp; 1&nbsp;&nbsp;&nbsp;&nbsp; 1 ms&nbsp;&nbsp;&nbsp;&nbsp; 1 ms&nbsp;&nbsp;&nbsp;&nbsp; 5 ms&nbsp; 192.168.1.1&nbsp; 2&nbsp;&nbsp;&nbsp; 15 ms&nbsp;&nbsp;&nbsp; 10 ms&nbsp;&nbsp;&nbsp; 36 ms&nbsp; 10.112.56.1&nbsp; 3&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10 ms&nbsp;&nbsp;&nbsp;&nbsp; 8 ms&nbsp; 100.127.73.12&nbsp; 4&nbsp;&nbsp;&nbsp;&nbsp; 9 ms&nbsp;&nbsp;&nbsp;&nbsp; 9 ms&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; 100.120.100.0&nbsp; 5&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 11 ms&nbsp;&nbsp;&nbsp; 10 ms&nbsp; lag-103.bear2.Phoenix1.Level3.net [4.14.52.225]
&nbsp; 6&nbsp;&nbsp;&nbsp; 80 ms&nbsp;&nbsp;&nbsp; 67 ms&nbsp;&nbsp;&nbsp; 67 ms&nbsp; ae-1-9.bar1.Toronto1.Level3.net [4.69.151.109]&nbsp; 7&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 66 ms&nbsp;&nbsp;&nbsp; 89 ms&nbsp; 4.16.52.155&nbsp; 8&nbsp;&nbsp;&nbsp; 72 ms&nbsp;&nbsp;&nbsp; 70 ms&nbsp;&nbsp;&nbsp; 66 ms&nbsp; 45.60.106.167
Trace complete.----------------------------------------------------------------------------------------------------
** [ July 7, 2020 - 2:07 PM ] **
(Pathping)
Tracing route to cox.net [45.60.45.167]over a maximum of 30 hops:&nbsp; 0&nbsp; Teradrive [192.168.1.6]&nbsp; 1&nbsp; 192.168.1.1&nbsp; 2&nbsp; 10.112.56.1&nbsp; 3&nbsp; 100.127.73.12&nbsp; 4&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; 100.120.100.0&nbsp; 5&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; lag-103.bear2.Phoenix1.Level3.net [4.14.52.225]&nbsp; 6&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *Computing statistics for 125 seconds...&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Source to Here&nbsp;&nbsp; This Node/LinkHop&nbsp; RTT&nbsp;&nbsp;&nbsp; Lost/Sent = Pct&nbsp; Lost/Sent = Pct&nbsp; Address&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Teradrive [192.168.1.6]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 1&nbsp;&nbsp;&nbsp; 3ms&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; 192.168.1.1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 13/ 100 = 13%&nbsp;&nbsp; |&nbsp; 2&nbsp;&nbsp; 30ms&nbsp;&nbsp;&nbsp; 17/ 100 = 17%&nbsp;&nbsp;&nbsp;&nbsp; 4/ 100 =&nbsp; 4%&nbsp; 10.112.56.1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 3&nbsp;&nbsp; 27ms&nbsp;&nbsp;&nbsp; 13/ 100 = 13%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; 100.127.73.12&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5/ 100 =&nbsp; 5%&nbsp;&nbsp; |&nbsp; 4&nbsp;&nbsp; 32ms&nbsp;&nbsp;&nbsp; 18/ 100 = 18%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; 100.120.100.0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 82/ 100 = 82%&nbsp;&nbsp; |&nbsp; 5&nbsp; ---&nbsp;&nbsp;&nbsp;&nbsp; 100/ 100 =100%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; lag-103.bear2.Phoenix1.Level3.net [4.14.52.225]
Trace complete.----------------------------------------------------------------------------------------------------
** [ July 7, 2020 - 2:18 PM ] **
(Pathping)
Tracing route to cox.net [45.60.106.167]over a maximum of 30 hops:&nbsp; 0&nbsp; Teradrive [192.168.1.6]&nbsp; 1&nbsp; 192.168.1.1&nbsp; 2&nbsp; 10.112.56.1&nbsp; 3&nbsp; 100.127.73.12&nbsp; 4&nbsp; 100.120.100.0&nbsp; 5&nbsp; lag-103.bear2.Phoenix1.Level3.net [4.14.52.225]&nbsp; 6&nbsp; ae-1-9.bar1.Toronto1.Level3.net [4.69.151.109]&nbsp; 7&nbsp; 4.16.52.155&nbsp; 8&nbsp; 45.60.106.167
Computing statistics for 200 seconds...&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Source to Here&nbsp;&nbsp; This Node/LinkHop&nbsp; RTT&nbsp;&nbsp;&nbsp; Lost/Sent = Pct&nbsp; Lost/Sent = Pct&nbsp; Address&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Teradrive [192.168.1.6]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 1&nbsp;&nbsp;&nbsp; 6ms&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; 192.168.1.1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 38/ 100 = 38%&nbsp;&nbsp; |&nbsp; 2&nbsp; 105ms&nbsp;&nbsp;&nbsp; 38/ 100 = 38%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; 10.112.56.1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2/ 100 =&nbsp; 2%&nbsp;&nbsp; |&nbsp; 3&nbsp;&nbsp; 96ms&nbsp;&nbsp;&nbsp; 41/ 100 = 41%&nbsp;&nbsp;&nbsp;&nbsp; 1/ 100 =&nbsp; 1%&nbsp; 100.127.73.12&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 4&nbsp;&nbsp; 85ms&nbsp;&nbsp;&nbsp; 46/ 100 = 46%&nbsp;&nbsp;&nbsp;&nbsp; 6/ 100 =&nbsp; 6%&nbsp; 100.120.100.0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 5&nbsp;&nbsp; 74ms&nbsp;&nbsp;&nbsp; 40/ 100 = 40%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; lag-103.bear2.Phoenix1.Level3.net [4.14.52.225]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 6&nbsp; ---&nbsp;&nbsp;&nbsp;&nbsp; 100/ 100 =100%&nbsp;&nbsp;&nbsp; 60/ 100 = 60%&nbsp; ae-1-9.bar1.Toronto1.Level3.net [4.69.151.109]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 7&nbsp; 164ms&nbsp;&nbsp;&nbsp; 43/ 100 = 43%&nbsp;&nbsp;&nbsp;&nbsp; 3/ 100 =&nbsp; 3%&nbsp; 4.16.52.155&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp;&nbsp; |&nbsp; 8&nbsp; 132ms&nbsp;&nbsp;&nbsp; 40/ 100 = 40%&nbsp;&nbsp;&nbsp;&nbsp; 0/ 100 =&nbsp; 0%&nbsp; 45.60.106.167
Trace complete.----------------------------------------------------------------------------------------------------
Testing it with WinMTR yielded the following result:
|------------------------------------------------------------------------------------------||&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WinMTR statistics&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ||&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Host&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp; %&nbsp; | Sent | Recv | Best | Avrg | Wrst | Last ||------------------------------------------------|------|------|------|------|------|------||&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 192.168.1.1 -&nbsp;&nbsp;&nbsp; 0 |&nbsp; 502 |&nbsp; 502 |&nbsp;&nbsp;&nbsp; 0 |&nbsp;&nbsp;&nbsp; 5 |&nbsp; 104 |&nbsp;&nbsp;&nbsp; 4 ||&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10.112.56.1 -&nbsp;&nbsp; 27 |&nbsp; 245 |&nbsp; 180 |&nbsp;&nbsp;&nbsp; 7 |&nbsp;&nbsp; 63 | 4506 |&nbsp;&nbsp; 24 ||&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 100.127.73.12 -&nbsp;&nbsp; 28 |&nbsp; 242 |&nbsp; 176 |&nbsp;&nbsp;&nbsp; 7 |&nbsp;&nbsp; 53 | 4506 |&nbsp;&nbsp; 21 ||&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 100.120.100.0 -&nbsp;&nbsp; 24 |&nbsp; 261 |&nbsp; 200 |&nbsp;&nbsp;&nbsp; 8 |&nbsp;&nbsp; 63 | 4507 |&nbsp;&nbsp; 81 ||&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; lag-103.bear2.Phoenix1.Level3.net -&nbsp;&nbsp; 66 |&nbsp; 142 |&nbsp;&nbsp; 49 |&nbsp;&nbsp;&nbsp; 0 |&nbsp;&nbsp; 18 |&nbsp;&nbsp; 98 |&nbsp;&nbsp; 14 ||&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ae-1-9.bar1.Toronto1.Level3.net -&nbsp;&nbsp; 31 |&nbsp; 228 |&nbsp; 158 |&nbsp;&nbsp;&nbsp; 0 |&nbsp; 104 | 1894 |&nbsp;&nbsp; 73 ||&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 4.16.52.155 -&nbsp;&nbsp; 27 |&nbsp; 246 |&nbsp; 180 |&nbsp;&nbsp;&nbsp; 0 |&nbsp;&nbsp; 81 |&nbsp; 582 |&nbsp;&nbsp; 69 ||&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 45.60.106.167 -&nbsp;&nbsp; 35 |&nbsp; 214 |&nbsp; 140 |&nbsp;&nbsp; 63 |&nbsp;&nbsp; 77 |&nbsp; 561 |&nbsp; 111 ||________________________________________________|______|______|______|______|______|______|&nbsp;&nbsp; WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting &amp; Cloud Provider
Any help would be appreciated.

jonathanj · Answer

@Freezezzy

You mention having an SB5120 modem which is a DOCSIS 2.0 that doesn't allow you to get the full performance. We suggest upgrading to a DOCSIS 3.0 or 3.1 modem that will allow maximum performance. I'm providing a link with Cox compatible modem https://bit.ly/38Gn0ND.

Jonathan J                                   
Cox Moderator

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