Forum Discussion

pocomas's avatar
pocomas
New Contributor
4 years ago

Webmail Outage?

Anybody else getting the following message when attempting to access webmail: "503 Service Unavailable   No server is available to handle this request." ??

email

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  • BrianM's avatar
    BrianM
    Moderator
    4 years ago
    Is this still happening? I just tested mine and it is working currently. We have not had any official communication about a webmail issue yet.

    Brian
    Cox Support Forum Moderator
    • CurtB's avatar
      CurtB
      Valued Contributor III
      4 years ago

      The outage is intermittent.  I saw the message about no server available.  When I closed the browser and tried again, there was no error message, but no folders displayed.   After repeated attempts, folders displayed but individual emails wouldn't load.  Eventually, folders and emails loaded properly.  But, an error message returned.  Webmail fully loaded when I retried.  Now the following error message is displayed:

      "Unable to connect to mail server. Possible reasons: The mail server is (temporarily) down or there are network connection problems. Please try again in a few minutes".

      Sometimes it works.  Sometimes it doesn't.

      • CurtB's avatar
        CurtB
        Valued Contributor III
        4 years ago

        The Webmail issue is back.  I received the following error message:

        "Unable to connect to mail server. Possible reasons: The mail server is (temporarily) down or there are network connection problems. Please try again in a few minutes".

    • dustinw's avatar
      dustinw
      New Contributor II
      4 years ago

      I'm having the same problem using Cox webmail.