Packet loss

I am having constant packet loss every 5 to 10 minutes where it drops for 30 seconds to a minute and lose connection. Brand new panaronmic panoronmic wifi modem. 

  • Hello,

    This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

    Crystal S. Cox Support Forum Moderator