Forum Discussion

Tap_blanks's avatar
Tap_blanks
New Contributor
5 years ago

Paused connection for TV box and cant unpause

Usually there is a un pause but there's not

1 Reply

  • KevinM2's avatar
    KevinM2
    Former Moderator
    Hi Tap Blanks, are you able to unpair the device from your in-home WiFi network? Meaning, are you able to disconnect from the WiFi? Please make sure your phone's operating system is up-to-date with the latest software. Also, have you tried uninstalling the app and reinstalling it? -Kevin M. Cox Support Forum Moderator