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H_BURGDIZZLE's avatar
H_BURGDIZZLE
New Contributor
5 years ago

Data Cap Implemented & Removed after 1 month

Got email stating Nov 18 2019 caps enforced. I come back to check the usage and whatya know - they stopped trying to track usage literally 4 days after trying to enforce the cap.

Anyone else scammed by Cox in Phoenix AZ?

4 Replies

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  • BrianM's avatar
    BrianM
    Moderator
    5 years ago
    We will likely need to take a look into your account details. Please send us an email to cox.help@cox.com.

    Brian
    Cox Support Forum Moderator
    • Zurq's avatar
      Zurq
      Contributor II
      5 years ago

      i think he is talking about he internet data cap cox gives you which is 1024gb aka 1tb of monthly data. aka how much you can stream/download a month

  • bearone2's avatar
    bearone2
    Contributor III
    5 years ago

    have you gone over the 1024 & been billed for the overage?