MOTOROLA MG755O ISSUES ROANOKE

Does anybody on Cox have a working Motorola MG7550 AC1900 modem\router?  My wireless network is slow and devices are slow establishing a connection. Devices sometimes timeout attempting to establish a connection.

Cox techs have been on-site and unable to find an issue.  They say the signal is good.  They found no splitter related issues.

Arrogant Motorola support was not helpful.

So, does anyone have one of these modems working on a Cox network?  In Roanoke, VA?

I would appreciate it if someone could tell me what the upstream and downstream connection status readings should be.

I would greatly appreciate any help.

Thanks for your help!

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