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HBO_GO's avatar
HBO_GO
New Contributor
11 years ago

HBO GO

To use the HBO GO and the other online video services, we have to use the primary user name and password which is the same one as this email account. The problem is ...... everyone in the family has to use the primary user name and password giving them access to this web mail account also. This would be a problem if the user name and password were used somewhere outside our home.. Do you have any solutions for that?


Sincerely;
Teresa Shelander

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  • HBO_GO's avatar
    HBO_GO
    New Contributor

    Basically, everyone uses the primary user name to use the" on the go" video streaming services ... and I don't want anyone being able to access the primary email... Is there a solution?

  • Trikein's avatar
    Trikein
    Contributor III

    No, I do not think so. There are several probable reasons why. One, HBO probably only wants one user using HBO Go at a time. And depending on how you read the ToS, they only want the account owner to be using it. Already a lot of people share their username/passwords with friends who don't have HBO so they can watch it. HBO could even check the IP of where people are signing in and block people from signing in and out of state at the same time. That may be more trouble then it's worth for HBO, but I mention it because  they really don't have any motivation to increase the userbase. See more info here.

    Second, Cox had to tie the access to the account, not the email. Thats to let people watch it that maybe don't have Cox internet.