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I work from home and a few months ago i started to get really bad packet loss.
I work from home and rely on VoIP and Screen sharing tools.
Model Name: SB6183Vendor Name: ARRIS Group, Inc. Firmware Name: D30CM-OSPREY-184.108.40.206-GA-03-NOSHHardware Version: 1Downstream power levels (QAM256) range from 16.9 dBmV to 18.9 dBmV on all channels SNR is 37.1 to 38.8 on all channels With Frequency from 789Mhz to 921Mhz
Upstream power ranges from 24.1 dBmV to 29.5 dBmV Frequency ranges from 16.9Mhz to 36.3Mhz Symbol rate is 5120
Puma 6 Test output:
74ms : x75ms : x76ms : x77ms : xxxxxx78ms : xxxxxx79ms : xxxxxx80ms : xxxxxxxxxxxx81ms : xxxxxxxxxxxxxxx82ms : xxxx83ms : xxxxxx84ms : xxxxxx85ms : xxxxxx86ms : xxxxx87ms : xxxx88ms : xxxxx89ms : xxx90ms : xxxxx91ms : xxxx92ms : xxx93ms : xx94ms : xxxx95ms : xxx96ms : xx97ms : xxx98ms : xxxxxxxx99ms : xxx
(below here is the red)100 - 149ms :xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx150 - 199ms :xxxxxxxxxxx200 - 249ms :xxx
while just attempting to test Speed/Jitter I got a socket error and a Jitter reading of 340ms
No splitters that i know of and no Amp's. as far as i know its a straight line to the box outside.
Your signal levels are on the high side. You might need a technician to install a filter to lower your downstream.
one says they are low one says they are high which is it ?