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I used the reboot modem tool on the Cox site and since then my modem has been stuck in an infinite reboot loop trying to perform a firmware update - I see "SW Download INIT - Via NMS" in the Event Log and it reboots over and over and over and over every few minutes. The modem currently has firmware D30CM-OSPREY-184.108.40.206-GA-02-NOSH.Any ideas/help?
This is in CA / South Orange County region.
Nope, after several hours of the failed update and reboot loop, it stopped and all back to normal for now. Thanks.