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I have a reoccurring problem where my Arris SB6183 Docsis 3.0 modem has been rebooting itself around the same time (midnight to 130am) it has been happening consistently over the past 3 days. I did a bunch of troubleshooting with cox support and was told the signal is good and there is no abnormalities to the connection from my modem to the ISP. I haven’t had any issues with slow speeds, it’s just the constant reboot. I had the technician remote reboot my modem and the modem did the same thing it does when it resets itself on its own, the power light is solid but the send, receive and Online light are all blinking for about 7-10 secs before going through it’s motions of trying to Reestablish connection. It always reestablishes connection after the reboot. I’ve seen a lot of people with similar issues across these forums, they all have a technician come out and tell them that everything is fine. I don’t know what do, if I could possibly get my firmware on my modem check to make sure that isn’t an issue. I don’t want to go through all the same unnecessary steps that people with the same problem as me had to go through to no end. If I could get some help on this I would greatly appreciate it.
Anything in the logs from around the time the modem reboots at 192.168.100.1? See here for more info.
The log is from the time it started to reboot.
I threw in a screenshot of the status
It's difficult because for some reason when the reboots happen it is never time stamped.