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This is an intermittent issue where I cannot connect to my cox account using the Outlook 2016 client running on my Windows 10 latptop.
The error message is "Outlook cannot synchronize subscribed folders for email@example.com. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)".
This is what I have tried:
- taken this account out of the auto send-receive action and performed it manually
- changed my Cox account password on the cox site and reset the Cox Account in my Outlook
- allowed Outlook to 'Repair' the cox account automatically, plus I also did it manually as defined above
- full reboot of the laptop
I can get my email on my iPhone so there does not seem to be any issues with my Cox account or email address.
This happens intermittently and usually lasts a few days after which is resolves itself.
This is most annoying plus I would like to understand the root cause.
Any help would be greatly appreciated.
Kevin, Yes I am experiencing it now so will reach out to teh email address you provided in your reply. Thanks.