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Almost every afternoon, Internet speed crashes around the same time. I have 150mbs, and speed drops dramatically. And it self-resolves after a half hour or so. We have several items connected, mostly IOT, not using much bandwidth. Talked to Tech Support in Jamaica, all they could say was that 150 mbs was not enough bandwidth and I should buy more. Anyone else having this issue?
This happens to me literally every single day. Apparently there’s nothing they can do besides send a signal to your modem every time you chat with them. Sick of paying these people.
Hi Becky, typically I am using a laptop wirelessly, an IP phone is wired (but idle) and a few items are connected but inactive (Nest thermostat, sprinkler controller, Roku & Dish systems on TV's not turned on, locally connected printer). No streaming, no gaming, etc. Just normal Internet browsing (email, etc).
I will try the speed test on hard line and report. Thank you.