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Gigablast service connection drop couple of time a day.

Since I switch over from 300 MB to gigabit service. 

My connection drop couple of time a days.  2 to 3 times.

I am using all Cox supplied model/wifi build in.

I am using direct ethernet port connection.

Any suggestion ?

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  • Hello Lims,

    Thank you for contacting Cox Social Media. I truly apologize that the services are not working properly. We can take a look into your account. Please send an email with this forum link, your full name, and address to We will reply back once we receive the email. Thanks

    Cox Forum Support
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