Forum Discussion

fustration's avatar
fustration
New Contributor
5 years ago

Why do I not get my bill lowered when equip turned in. Should pay 3 weeks less not same and wait for next statement. Chat people no help.

See subject.

2 Replies

  • fustration's avatar
    fustration
    New Contributor

    Also, it took a second call to cancel when not done a week ago!

    • MaryF's avatar
      MaryF
      Former Moderator
      Hi Frustration,

      The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. I understand you have billing concerns. We want to help. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com and include your full name, account holder's name, street address, and details of your concerns. Thank you.

      Mary
      Cox Support Forums Moderator