This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SMTP connection to SMTP.cox.net is not working

For the past couple days I have had a message that my SMTP connection to SMTP.cox.net is not working. I can receive messages on my email, but not send them. Anyone have any ideas to fix this

Parents

0 Parakeet49 5 months ago

I tried the link you sent and got a message that I was forbidden to go there. Any more ideas? Thanks.
Cancel
Up 0 Down

Cancel
0 MariaL 5 months ago in reply to Parakeet49

Hi Parakeet49,

I apologize that you were unable to access the links that were provided. This is the Cox Support article for POP or POP3 Server Settings.

www.cox.com/.../pop-or-pop3-server-settings.html

I’ve confirmed that it works using Internet Explorer, Chrome and Firefox.

Maria L.
Cox Support Forum Moderator
Cancel
Up 0 Down

Cancel
0 Parakeet49 5 months ago in reply to MariaL

So you are abandoning IMAP completely? Would have been nice if there had been a message of some kind. You folks are real quick to tell us all about the money end of your company, but the really important things (like giving up on IMAP) are a big secret.
Cancel
Up 0 Down

Cancel
0 NicholeC 4 months ago in reply to Parakeet49

IMAP is still in use. The link Maria provided also includes the SMTP settings. You can view this link for both IMAP and POP: www.cox.com/.../cox-email-server-settings.html.

Thanks!
Cancel
Up 0 Down

Cancel
0 Parakeet49 4 months ago in reply to NicholeC

Still can't send messages. I have a Mac - are the instructions the same for that as for a PC?
Cancel
Up 0 Down

Cancel

Reply

0 Parakeet49 4 months ago in reply to Parakeet49

Also can't get into the link from Nicole - I get a message that it's forbidden and I don't have access.
Cancel
Up 0 Down

Cancel

Children

0 Allan 4 months ago in reply to Parakeet49

Hello. Sorry about that link. You can find the Imap settings here: www.cox.com/.../imap-server-settings.html -Allan Cox Support Forums Moderator
Cancel
Up 0 Down

Cancel

	Get Help Via Live Chat
	Learn How To Support Articles
	Find your nearest Service Center
	Give us a call 24/7 Phone Support