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RonnieM's avatar
RonnieM
New Contributor
5 years ago

Webmail down AGAIN in Tulsa

Same webmail/server issue(s) as last week. This outage today began early afternoon and still no email tonight. According to the tech I spoke with, it may be tomorrow morning before server is repaired. <SIGH> I was told by one tech not to call them again because it doesn't help. I said it helps ME to vent and I politely told him that I thought he was working for ME to resolve problems. I firmly believe that Cox will be losing many Internet subscribers due to this continuing server issue. I asked about a $ credit for the hours of no service. Nope.

2 Replies

  • We are aware of an issue impacting some customers from accessing email. We are working to restore service as soon as possible.

    Brian
    Cox Support Forum Moderator
    • peggy8080's avatar
      peggy8080
      Contributor

      My email has been down over two weeks. It was supposedly fixed a few days ago for some people but it was never fixed for me.