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Just wanted to take a moment and post for other cox subscribers out there that may have an issue with reaching the 1TB data cap. Recently I went over my 1Tb, I had never came close to this amount. For the life of me swore we actually used less internet than the previous months. Well turns out my new Technicolor cgm4140 gateway from cox will pull 300mbps and higher on the 5GHz frequency. This caused my netflix accounts to stream at the highest quality setting because by default it is set to auto quality. This will cause your data usage to go through the roof. I changed my account setting on netflix to medium on main account and low on the other users for that account and for the month of January I have only used HALF of my data. My old gateway would only do between 25mbps to 50mbps so the stream quality was never high and I would see between 300 to 500 Gigs usage. This also applies if you have youtube and other apps that have it set to auto stream your quality. Hopefully this helps with anybody having the high data usage problem I had.
that's not the only reason, we were not capped before, now cox make you pay $$ if you go over 1024 which was never the case.,
read what their customer service said :I’m really sorry you’re experiencing this problem. Cox Data Service is never been unlimited but limited 1024 Gb ( 1 terabyte per month) Cox notified all his customers that they were no longer going to do exceptions for those customers going over the Data limit and that any additional block of 50 Gb would be charged $10.00 each. Notifications were sent via email, Account alerts sms, Bill and also on the bill news from cox.
That is a FLAT OUT LIE. It was always unlimited. Period . End Of. Story.