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Skibano
New Contributor
6 years ago

$ 100.00 Prepaid Card

I have tried twice today and on 12/27/18 to call Cox about my Cox prepaid card and have gotten nowhere except to be hung up on twice.  

When I spoke to Chad on 12/27 I mention that I had gotten an email saying "Our records indicate that this account was not originally invited to participate in the offer."
I placed my order online and this $100.00 Cox prepaid card was offered to me after the first 3 months of service. 
Now I also receive a postcard saying the same thing.  That I was not invited to participate. 
What is going on?
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