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For months now I cannot send an send an email message from the primary email account to the secondary email account. Nor can I send one from the secondary to the secondary. The email address is established in my contacts but when I type it into the mail address I am not prompted nor is it recognized. All on Cox.
sometimes it tells me that the user is unknown.
I have done updates of all software, rebooted endlessly, scoured the internet for a clue. Nothing that worked. Is it a Cox update flaw/? Do I have to delete the secondary account and start over? Not being a real computer guy this mysterious and frustrating.