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arvest.com unreachable from cox network

I cannot access my bank from home.  It appears to be unreachable from my cox node.  I can reach the site when my phone as a hotspot.  It appears to be something to do with cox.

Any help is appreciated.

Skip

Tracing route to arvest.com [68.89.92.133]
over a maximum of 30 hops:

1 <1 ms <1 ms <1  ms LITTLEBLACKBOX [192.168.10.1]
2 7 ms 7 ms 8 ms 10.50.32.1
3 7 ms 7 ms 18 ms 100.122.224.154
4 8 ms 9 ms 8 ms 100.122.224.139
5 8 ms 7 ms 8 ms 100.122.225.28
6 8 ms 7 ms 9 ms wsip-98-179-144-98.ks.ks.cox.net [98.179.144.98]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.

Parents
  • Hello Skips11,

    I am sorry to hear that you have been having trouble with accessing your bank's site. Is that the only site you are having trouble with? Are you able to run a traceroute to Google and let us know the results?Also can you tell me how your DNS settings are set up? Are you set to Dynamic?

    Tiffany R.
    Cox Support Forum Moderator
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