Phishing from cox.net email

Hi Socal, phishing emails that seem to originate from a Cox IP (or are sent from an @cox.net email address) should be sent to abuse@cox.net following the Abuse Submission Guidelines at www.cox.com/residential/support/reporting-spam-phishing-and-virus-abuse.html. It should also be sent to phishingreport@cox.net as an attachment. To send as an attachment using Cox Webmail, open the email that you want to forward as an attachment. Click on the "More actions" icon in the upper right corner of the email, then click "Save as file" to save the email to your computer. Go back to your Inbox and click Compose. Enter "phishingreport@cox.net" into the To field, add a subject, and add any comments in the body of the message (if applicable). Click Attachments, locate the saved email on your computer, and then click Open. Finally, click Send. If using Outlook, click New Email, fill in the To and Subject fields, and then click on the Insert menu. Click "Outlook Item" to attach another email, and locate the phishing email that you want to send as an attachment. Double-click on the phishing email and press Send. -Becky, Cox Support Forums Moderator

Hi JRD59. The reason we ask you to send email as an attachment to phishingreport@cox.net is that we need the header info and this is the way we get that information. Thanks, Lisa - Cox Support Forums Moderator

Forwarding phishing emails as an attachment rather than just forwarding the email is ideal. This preserves the headers of the original message. -Becky, Cox Support Forums Moderator