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I have the same issue as well. Mine however also comes with a insane slowdown of my internet. I will range from 320 Mbps during the day to 6 Mbps in the evening. Would love to hear some sort of reply
I am having the same issue today - 10/11/2018. Resetting all of my equipment had zero effect. Nothing has changed on my end, and the cables are all good. I am using my cell phone hotspot to post this because I have zero Internet access through Cox. Paying the massive monthly cost for Gigablast Plus Unlimited data doesn't get more reliable service, apparently.