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azgrandma's avatar
azgrandma
New Contributor
6 years ago

Spam doesn't stay in spam folder

When I mark an e-mail as spam and send it to the spam folder, it almost always immediately pops up again in my in box. After 2 or 3 attempts, it is finally gone from my in box. Can you explain? I'm nowhere near my e-mail capacity.

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  • CarolLM's avatar
    CarolLM
    Former Moderator
    6 years ago
    Hi there, thanks for reaching out to our Social Media Team. The problem you've noted is a known issue that we're currently working on, the process you went through is the current workaround at this time. -Thanks, Carol