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I get at least 20-30 spam emails delivered through Cox mail servers even though my spam settings are set to high. Funny that my desktop McAfee app places most of them in my Outlook spam folder. If McAfee can identify them why not Cox mail servers with maximum spam settings? I send them daily to email@example.com but I believe this to be a waste of time because the junk keeps delivering....Also should be noted that some legitimate emails do not make it through their servers and I have to use gmail accounts to get them delivered.
I am having the same problem and it appears it has something to do with Cox outsourcing their email servers...though, there have been no permanent solutions provided so far. Prior to this I NEVER received a single spam email in my inbox. Not happy.
I still get tons of Spam on my old email address on a family member's account, but I have noticed the new usernames I created on my personal account gets NO spam. For those not attached to their specific username, I would suggest creating a new email address, or even several, and comparing which get SPAM. I wish Cox would just fix the problem, but that seems to be taking a long time.
Why doesn't COX have these filters in place for INCOMING email? Why do your users have to become experts at filtering SPAM emails? Cox easily recognizes the spam on their OUTGOING servers, so why aren't those same filters in place for INCOMING emails?
The solutions suggested from Cox representatives on these forums is a useless waste of everybody's time - reporting the SPAM using the "report as spam" button, or sending it to firstname.lastname@example.org is useless and a waste of time - it changes absolutely NOTHING!
I am also getting inundated with spam. I simply cannot understand why Cox hasn't resolved this. How much spam gets through on my Gmail account - NONE!!! Why can't Cox filter spam better? Seriously when spam comes through with an email address 50 characters long it's F&*King Spam! And for the filters? They don't work. I have several filters for "Crepe Erase" and STILL the spam comes through. Seriously enough already! FIX THE PROBLEM COX!