Read the forum guidelines
I was sitting here reading emails when suddenly I got an alert that I may have the Zeus Bot Network virus from Cox.
I have ran scans all day and nothing has come up.
Can someone at Cox tell me what exactly triggered this?
"I apologize that we do not have nor are we able to get the specific information you requested."
Send a email to Cox Security and ask? Ask your supervisor? Do you Socail Engineering people have no chain of escalation? If you don't know...that's it? Seems wrong to me.
Aren't you curious Becky? If it was me, I would find out. Obviously someone at Cox must know. If you need a name, I can email you some of my old contacts.