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I can't copy and paste into a new email. If I choose the "Plain text" option I can paste, but as soon as I change back to HTML the text disappears. This has been going on now for 3 days. I have notified Tier 2 Cox support who confirmed with a test in various browsers that pasting is not working. This seems like an important feature. Anyone else having this problem?
I have tested this on my end and I am no longer experiencing the issue with pasting in HTML. Are you able to test this and let me know if this is still occurring? I am still seeing it listed as a known issue, but looks like it maybe either resolved or close to being resolved for everyone.
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Still not working. Contacted Tier 2 support just now. He also couldn't paste into HTML on webmail. He states that the "developer" has a fix but has no date when it will be placed into production. He created a new ticket for me so I should be getting a call from them and MAYBE a new release date It was supposed to be released end of last month (August).