Read the forum guidelines
I can't copy and paste into a new email. If I choose the "Plain text" option I can paste, but as soon as I change back to HTML the text disappears. This has been going on now for 3 days. I have notified Tier 2 Cox support who confirmed with a test in various browsers that pasting is not working. This seems like an important feature. Anyone else having this problem?
I have tested this on my end and I am no longer experiencing the issue with pasting in HTML. Are you able to test this and let me know if this is still occurring? I am still seeing it listed as a known issue, but looks like it maybe either resolved or close to being resolved for everyone.
Cox Forums Moderator
I still have the same problem using safari on a laptop. I can't copy using HTML.. Have to convert to plain text and then copy and paste to browse.