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I can't copy and paste into a new email. If I choose the "Plain text" option I can paste, but as soon as I change back to HTML the text disappears. This has been going on now for 3 days. I have notified Tier 2 Cox support who confirmed with a test in various browsers that pasting is not working. This seems like an important feature. Anyone else having this problem?
I have been playing around with this "bug" for a bit now, and I found something weird. First, copy/paste works fine with all other fields except the main body of the email;To,Subject,etc. Second, If you paste in one of those other fields and then copy from THAT field and paste in the main body, it works. Also, if you copy anything already written in the main body, including HTML and copy that, it will paste in each new email you make.
So it seems to be some disconnect between the site buffer and browser buffer when it comes to the copy/paste action. Maybe this will help someone else create a more elegant work around. Anyone good with GreaseMonkey?
Thanks Becky, my Mac Chrome browser "seems" to accept paste but my Windows PC does not. Go figure. Looking forward to end of month fix........
It has been 20 days...still not working on our computers. Any new estimated time of the fix from Cox Communications?
Tier 2 support says developer has fix but there is NO available release date. Tech put in a new ticket referencing my closed ticket stating the issue is still open as the bug has not been fixed and released. Hopefully I'll get a date from the call back on this ticket within 24-48 hours according to the Tech. I'll post what I hear when I hear it. :)
This has been going on for months and months. I'm not holding my breath. There are many issues with this new format that I never had with the old webmail that I'd used for well over a decade. I delete my emails, they pop back in. I am reading email, a new one comes in, I get thrown out of email I'm reading. It's garbage and I'd had nothing but issues. Horrible update. They *** their customers monetarily and then don't fix known problems.
And apparently r a p e is a censored word.