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I have noticed an increase is spam email coming into my primary Cox account within the past few months and have forwarded many of them to Cox's spam report, but it keeps coming in under a variety of subject lines including, Crepe Erase, Liberty Mutual Insurance, EHarmony, ABC Shark Tank, Lark Wellness, Ringing Ears, Home Warranty Special, to name a few. The domains are obviously bogus so I'm curious as to why Cox's spam filters aren't picking them up prior to delivery and I'm wondering if others have seen a similar trend? I have received 72 of them since May 21st!!
Same here -- same spam senders. Outlook will stop them, but they get through to my phone. If I leave Outlook on all the time, they will disappear from my phone when Outlook syncs. I don't like to leave Outlook open on my PC all day. But it sounds like no one is going to solve this at the Cox end.
Too bad none of that is true. The rules don't stop most spam and the spam filter group doesn't exist anymore. You are copy/pasting old data Colleen.
Colleen, can we talk over the phone? Are you denying that Cox email was outsourced and since then spam is up a TON? We are all tired of the lip service. I think your troubleshooting like it's the old email system when none of those systems are in place. The definition of insanity is trying the same thing over and over and expecting different results. In that regard, your suggestions are insane.
Yes, I Want to hear from you, in person. We all are tired of the Cox song & dance when other ISP’s can effectively block spam. You owe this to your customers instead of being a facilitator to this awful crime.
I think she was talking to me. I plan on calling on Tuesday. Just FYI