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Cox web mail not working intermittently.

For over a week now Cox web mail will not open intermittently. Currently it is down yet again.  I get this message on edge 
Hmmm...can’t reach this page
Try this
Make sure you’ve got the right web address: https://webmail.west.cox.net
Search for "https://webmail.west.cox.net" on Bing
Refresh the page
and I get this message on Chrome This site can’t be reached
The connection was reset.
Try:
Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_RESET
This is very annoying. In a few hours it may work again briefly but it keeps going down.  Anyone have any ideas what is going on here?  
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  • Hi Gotham,

    We have identified an issue affecting customers using webmail.west.cox.net or idm.west.cox.net to access their Cox Webmail. As a workaround, clear your browser cache and browsing history, and then set up a new bookmark for webmail.cox.net. This will prevent the problem from reoccurring in the future.

    This issue may also be affecting the shortcuts on myconnection.cox.com. The Cox.com team is working on a permanent solution.

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