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How can I update the firmware on my Cisco DPC3825?

My Cisco DPC3825 is dated June 2012, recently it has been problematic.  How can I update firmware?

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  • I picked up a Motorola SB6121 last night to replace the Cisco modem, is there anything I should note when switching? Thank you for all of the help, I am looking forward to enjoying the Cox internet in a much smoother capacity.

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