Unable to use the Contour PP

Question

I have not been able to use the Cox Contour APP for over a month now. &nbsp;One day it asked me to log in…so I clicked on the button, then it asked for my “University” and a University ID/PW… &nbsp;I already called Cox Tech Support…no help. &nbsp;They “worked” with me for about 3 hours on a virtual chat, said they had no idea, opened a ticket and would get back with me in a couple days…that was over a month ago!!! &nbsp;I have uninstalled and reinstalled the APP several times. &nbsp;Has anyone else every even heard of this issue before?

bruce · Answer

About 2 months ago...
forums.cox.com/.../issue---contour-app-on-ipad-takes-me-to-university-sign-in-automatically

davida2 · Answer

Hi Davidsbaird,

I am sorry to hear that you have had issues using the Contour app. If you would like, we can take another look into that with you. To get started with that, we do ask that you email us at cox.help@cox.com with your service address and a link to this forum thread.

David
Cox Social Media Specialist

Forum Discussion

Unable to use the Contour PP

2 Replies

Related Content

Unable to Open Live Chat

Unable to Activate New Internet Modem

Unable to Host Share Play on Playstation 4 / PS4

Contour Just Hangs and Hangs

Unable to Set DVR

Recent Discussions

Cox interface with AppleTV is not working again.

Why does my CONTOUR UPDATE daily?

Contour Just Hangs and Hangs

Email Transition - Lost Outlook Subfolders

Cox app will not respond for weeks now. “Technical difficulties.”