This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Cannot watch TV in Cox Contour App in landscape view

I am not able to watch live TV on the Cox Contour app in my iPhone in landscape mode. I used to be able to do that but not anymore. This is not an issue with my phone as I can watch programming on other apps in my phone in landscape mode just fine. I can watch in landscape mode on my iPad. Can you assist? Thank You.

Top Replies

Parents

0 Allan over 1 year ago

@Hiphubb123, I recommend turning off the power to the phone and then turn it back on. If that does not help, please reinstall the app and then try again. -Allan, Cox Support Forums Moderator.
Cancel
Up 0 Down

Cancel
0 Hiphubby123 over 1 year ago in reply to Allan

I tried both of those options but I still have the same issue.
Cancel
Up 0 Down

Cancel
0 JonathanJ over 1 year ago in reply to Hiphubby123

@Hiphubby123

Have you checked the setting on your iPhone?

Jonathan J
Cox Moderator
Cancel
Up 0 Down

Cancel
0 Hiphubby123 over 1 year ago in reply to JonathanJ

I’m not sure what setting I should be checking. Do you know?
Cancel
Up 0 Down

Cancel

Reply

0 JonathanJ over 1 year ago in reply to Hiphubby123

@Hiphubby123

I suggest checking with apple support https://support.apple.com/.

Jonathan J
Cox Moderator
Cancel
Up +1 Down

Cancel

Children

0 Hiphubby123 over 1 year ago in reply to JonathanJ

I figured it out. It was a setting on my control panel of my iPhone that was set incorrectly. I can use landscape mode with your Contour app now.
Cancel
Up +1 Down

Cancel

	Chat With Oliver 24/7 Live Support
	Learn How To Support Articles
	Find your nearest Service Center
	Give us a call 24/7 Phone Support