Read the forum guidelines
Please help. HBO Max is free to Cox subscribers who have HBO, right? That's me, along with all the other premium channels I pay for, plus internet. HBO Max is even listed on my bill. I hope I am not being charged for it, because a cost is not itemized next to where it shows HBO Max. I hear that it is free if we have HBO. Anyway, I'm trying to launch the app. When I go to HBO Max on my Sony Bravia 4K TV, it asks "Already an HBO/HBO Max Subscriber? - click to launch app." When I click launch app, I then see ""If you get HBO through Cox Subscriber, , sign in through TV or mobile provider in Sign In Screen (below) and then choose Cox as my provider and sign in with Primary Cox ID." But when I click on Sign In, there is no Cox provider to choose and thus, no Cox sign in. When I click on Sign In, it just provides a code and states to go HBO Max.com/sign in and type in the code. I am stopping before doing that on my computer because I don't understand how to get to the place where I choose Cox Provider.and sign in with my Cox user name and password. I know this must be simple and I'm complicating it. I'm just confused. Please help me through this process. I have two Smart 4K TVs and a third oldie not so smart.