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I don't get CNN on contour app or online

This morning I lost access to CNN on both the Contour App and online via a web browser. I tried the Contour App on both an iPhone and iPad with no luck although they both worked fine earlier in the day. The actual CNN App itself works as does the CNN channel on both my TV's so it has nothing to do with a subscription issue.

The channel list, both on the App and online, no longer show the CNN channel. I called COX support and they had no idea and was of no help.

The problem appears to only be with CNN.

Please Help!

Parents
  • Same thing for me and Fox News on Contour online, on TV & on phone. It started June 1st. I called support June 1st to no resolution. I spent a lot of time on the phone with the service person and he said he would escalate it. The service person said someone would get back to me in 24 hours. Still nothing. 

    I wonder if COX changed service but didn't tell anyone they were going to. 

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