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I have not been able to connect to the cameras on my Apple phone for the past couple months I will randomly get a camera to show up but most of the time it just says connecting but never does. I have tried everything even switching out equipment but I was told yesterday that it is probably the App since its not supported with the current IOS version from Apple and they said there is a new version of the Homelife App that will be released that should fix that issue. Is this True and is there a time frame on when the App might be released? If this is a true statement there must be a lot of people having the same problem that I am.
I am on the current IOS 13.1.2 and the cameras do work on occasion but the majority of the time they just say connecting to camera and just time out. This App has always given me problems but a lot more in the last few months that's why they are saying it could be the newest updates that I have done on my phone which I am being told from cox support the App does not support.