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Ben_2's avatar
Ben_2
New Contributor
5 years ago

Cox Connect App on Android Phone, Version 9

I am having problems with the Cox Connect App.  When I try to set my DVR to record, it only gives me the option to record standard definition channels, even though I have selected a high definition channel.  Things were working fine until Cox upgraded to version 2.38.0.755.  Version 2.37.0.740 was working fine.  I have called Cox in hopes of resolving this problem to no avail!! Help please!!   By the way, I have an android device.

1 Reply

  • @ben 2 Hi Ben 2. Do you have HD Auto Tune enabled? Thanks, Lisa - Cox Support Forums Moderator